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System effectiveness and Operational effectiveness: can an optimal balance be obtained?

หน่วยงาน Central Queensland University, Australia

รายละเอียด

ชื่อเรื่อง : System effectiveness and Operational effectiveness: can an optimal balance be obtained?
นักวิจัย : Santa, Ricardo. , , Ferrer, Mario. , , Hyland, P. (Paul) ,
คำค้น : System effectiveness , operational effectiveness , performance measurement
หน่วยงาน : Central Queensland University, Australia
ผู้ร่วมงาน : -
ปีพิมพ์ : 2549
อ้างอิง : http://hdl.cqu.edu.au/10018/7428 , , cqu:320
ที่มา : -
ความเชี่ยวชาญ : -
ความสัมพันธ์ : Proceedings of the 20th ANZAM (Australian New Zealand Academy of Management) Conference on "Management: Pragmatism, Philosophy, Priorities", ,
ขอบเขตของเนื้อหา :
บทคัดย่อ/คำอธิบาย :

Organisations are increasingly investing significant resources, time and money, in complex information systems. In most cases there are important claims made concerning how these expensive systems will produce considerable improvements in the operational performance of the organisations. However there is evidence that shows many of these systems fail to deliver and often fail completely. This paper attempts to provide linkages between system effectiveness and operational performance that will enable managers to better understand the interaction between information systems and operational performance. Drawing on literature on both information systems and operational effectiveness this paper puts forward a model for further empirical investigation.

บรรณานุกรม :
Santa, Ricardo. , , Ferrer, Mario. , , Hyland, P. (Paul) , . (2549). System effectiveness and Operational effectiveness: can an optimal balance be obtained?.
    กรุงเทพมหานคร : Central Queensland University, Australia.
Santa, Ricardo. , , Ferrer, Mario. , , Hyland, P. (Paul) , . 2549. "System effectiveness and Operational effectiveness: can an optimal balance be obtained?".
    กรุงเทพมหานคร : Central Queensland University, Australia.
Santa, Ricardo. , , Ferrer, Mario. , , Hyland, P. (Paul) , . "System effectiveness and Operational effectiveness: can an optimal balance be obtained?."
    กรุงเทพมหานคร : Central Queensland University, Australia, 2549. Print.
Santa, Ricardo. , , Ferrer, Mario. , , Hyland, P. (Paul) , . System effectiveness and Operational effectiveness: can an optimal balance be obtained?. กรุงเทพมหานคร : Central Queensland University, Australia; 2549.